COVID 19 RESPONSE
Our response to the Covid 19 pandemic is a direct extension of our Mission Statement. We provide the highest quality care and the highest quality level of infection control.
Our goal is the protection and safety of our staff and patients while providing the highest quality of dental care.
We start by following the guidelines set out by Dr. Bonnie Henry and:
Here is what to expect at the Lonsdale Quay Dental Centre:
On contact on the phone and at the office a patient is pre-screened:
Any patient with Covid 19 (positive test, symptoms, suspected contacts, or travel) will not enter our office, and treatment will be deferred for a minimum of 14 days, or until a negative test result. Emergency care of Covid 19 positive patients will be deferred, referred to a special clinic, or treated when no other patients are in the office (for example at the end of the day).
Remember, our office is not an ICU at a hospital treating Covid 19 positive patients. We are pre-screening, and taking precautions and treating only asymptomatic Covid 19 negative patients. Rapid tests and quality of testing is rapidly improving and will continue to reduce risks.
At our office, patients will only enter when we are ready to see them.
We will provide the same high quality customer service you are accustomed to. However, other than the valuable clinical time in your private treatment room, your time in the office and at reception will be short and isolated from staff and other patients at this time.
We must be safe, please be a “patient patient”. We are doing our best for you.